Retail Unwrapped - from The Robin Report
Welcome to Retail Unwrapped, a podcast from The Robin Report.
Join Shelley E. Kohan and Haley Boehning as they share insights and unpack issues at the core of retail and consumer products. The conversations are lively and the opinions are honest.
New episodes every Friday.
Retail Unwrapped - from The Robin Report
Latest Episodes
EP 317: Disruptor James Reinhart Reveals ThredUp’s Backstory
The resale market bets big on the number of people who like the idea of getting rid of the things that they're no longer wearing. The vast majority of people have closets full of clothes that they don't wear. The bet makes sense: The global sec...
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EP 316: Why Are So Many CEOs Out of Touch?
Retail CEOs who are out of touch are the ones who don’t walk their stores. Or their competitors’ stores. Often the executives who make the most consequential decisions are more comfortable in their remote headquarters than interacting with thei...
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EP 315: Sea Bags Is Original and Mission-Driven
Sea Bags is built on a novel concept that is both clever and obvious. After sails have outlived their useful life on a sailboat, Sea Bags saves them from the landfill and transforms them into one-of-a-kind bags, accessories and home goods. Seem...
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EP 314: A Good Return Experience Triggers the Next Purchase
Retailers have spent decades trying to make returns disappear, yet the problem has grown to the tune of $850 billion. The return experience influences whether customers will ever buy from you again: 82 percent of shoppers say free returns matte...
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EP 313: California Pizza Kitchen Reinvents Itself
Restaurant growth has always meant more square footage, more leases, more licensees and fees, and more capital at risk. California Pizza Kitchen is betting the next chapter of its 41-year-old brand on meeting the consumer where they are and sta...
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