Retail Unwrapped - from The Robin Report
Welcome to Retail Unwrapped, a podcast from The Robin Report.
Join Shelley E. Kohan as she shares insights and unpacks issues at the core of retail and consumer products. The conversations are lively and the opinions are honest.
New episodes every Friday.
Retail Unwrapped - from The Robin Report
EP 219: Build-A-Bear Workshop Is a Retail Renaissance
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Guest: Sharon Price John, CEO Build-A-Bear Workshop
Build-A-Bear Workshop is the evolution of a metamorphosis of a beloved brand. What began as a mall-centric experiential retailer transformed into a global powerhouse by understanding the shifting dynamics of consumer behavior, digital commerce, and destination retail. Join Shelley and Sharon as they reveal how questioning traditional retail assumptions led to breakthrough insights about tourist locations, hospitality partnerships, and multi-generational appeal. This strategic pivot wasn't about changing direction but rather reinterpreting the mission of founder Maxine Clark who created memorable family experiences. Listen in to learn how experiential excellence has made Build-a-Bear a retail renaissance.
For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.
